Financial Policy Collins Family Dentistry



When is payment due for my treatment?

We ask for payment in full on the day of treatment, we accept cash, check, MasterCard, Visa, Discover, American Express and Care Credit Payment.

A fee of $25.00 will apply for return checks.

We do offer payment plans on treatment over $300.00. We ask for 1/3 down of total cost and monthly payments. Our front desk staff would be happy to work a plan out with you before treatment begins.

We will provide a 5% discount to patients who pay in full on the day of treatment. This only applies with cash or check payments. Not valid with credit/debit card, insurance, or Care Credit payments.

For payments that extend beyond 30 days from the date of first billing there is a service charge of 1.5% per month on the unpaid balance (annual rate of 18%) unless other payment plans have been agreed upon in advance. All accounts must be paid in full within 90 days unless other arrangements have been made, per discretion of Collins Family Dentistry.

We accept many insurances and are in-network with Delta Dental, Blue Cross, Cigna and MetLife. While we are happy to help estimate your insurance benefits and coverage, it is ultimately your responsibility in making sure that you are covered at the time of service and eligible for benefits and services provided. We cannot guarantee any coverage or estimate of benefits.

Cancellations:

We ask that you notify us at least 24 hours in advance if you are unable to keep your appointment. Per the discretion of Collins Family Dentistry, a fee of $75.00 per hour missed will apply for missed appointments without 24 hours advance notice. Rescheduling of appointments is subject to availability. We apologize for any inconvenience.

Refund Policy:

Treatments purchased are non-refundable, non-transferable, and non-exchangeable.

No Show Policy:

Please be courteous and cancel if you change your mind or are not able to make your scheduled appointment. Per the discretion of Collins Family Dentistry, there will be a fee of $75.00 per hour missed on your next statement to compensate for lost revenue. Rescheduling of appointments is subject to availability. We apologize for any inconvenience.